Medication Refills

Refill the Medications You Already Take

Whether you’ve moved, are between doctors, can’t get an appointment, or are about to travel and need a refill before you leave, Wismar Med provides a fast, convenient way to request a telehealth medication refill evaluation from the comfort of your home.

Medication refill evaluations start at $65 for up to three medications. Most refill requests are reviewed and, when appropriate, sent to your pharmacy the same day. Most eligible maintenance medications are prescribed as a 90-day supply when clinically appropriate. Telehealth evaluations are available to patients who are physically located in Georgia at the time of their evaluation.

The Georgia State Capitol behind trees, with the outline of the state and the words “Georgia — telehealth care across the state” drawn over it

How It Works

01

Check Your Medications

Enter each medication individually into the Medication Eligibility Checker to determine whether it qualifies for our online refill service. If you can’t find a medication, try searching by both its brand and generic name.

02

Complete the Eligibility Questionnaire

If one or more of your medications qualify, complete the eligibility questionnaire to determine whether this service is right for you.

03

Request Your Refill Evaluation

If you meet the initial eligibility requirements, click Get Started to request your medication refill evaluation. Your payment method will be authorized at the time of booking but will not be charged until your medical evaluation has been completed.

04

Complete Your Forms

Complete your secure intake forms and submit your medical records through the Elation Health Patient Portal.

05

Physician Review

We will review your medical records and refill request. If additional information is needed, we will contact you, and you may be asked to schedule a telehealth visit.

06

Prescription Sent

If your medical records confirm that you are currently taking the medication and your request meets our prescribing criteria, we will notify you which medications have been approved for refill and electronically send those prescriptions to your preferred pharmacy.

Please Note

  • The evaluation fee covers our medical review of your request and records. Payment is for the medical evaluation only and does not guarantee that any medication will be prescribed or refilled.
  • Certain medications may require recent laboratory testing before they can be prescribed. If needed, we may ask you to complete testing through Labcorp or Quest Diagnostics before your refill can be approved.
  • Additional medical records or a telehealth visit may be required if more information is needed to safely evaluate your refill request.

Pricing

  • 1–3 Medications$65
  • 4–6 Medications$110
  • 7–10 Medications$150
  • 11 or More MedicationsPlease contact us before scheduling.

Please Note: Your fee is based on the number of medications you request to be evaluated, not the number ultimately prescribed. Every medication requires an individual medical review, so pricing does not change if one or more medications cannot be safely prescribed.

Medication Eligibility Checker

Enter each medication individually to see whether it qualifies for our online refill service.

    Can’t find your medication?

    If the medication you would like refilled isn’t listed, text or email us. We’ll let you know whether it may qualify for our online refill service.

    Eligibility Questionnaire

    Complete this questionnaire to determine whether our medication refill service is right for you.

    These questions need JavaScript to step through one at a time. You can read all of them below, and you are very welcome to email me instead — the address is at the foot of every page.

    Question 1 of 7

    Are you at least 18 years of age?

    Question 2 of 7

    Are you physically located in Georgia at the time of this refill request?

    Question 3 of 7

    Does at least one of your medications qualify after being entered into our Medication Eligibility Checker?

    We may still be able to refill some of your medications even if others do not qualify.

    Question 4 of 7

    Have you been evaluated in person by a healthcare provider within the past 12 months?

    You will be asked to submit medical records from this visit documenting the condition being treated and the medication(s) you are requesting to be refilled.

    Question 5 of 7

    Have you taken the medication(s) you are requesting within the past 12 months?

    Question 6 of 7

    Are you able to provide documentation showing your use of the requested medication(s)?

    Acceptable documentation may include medical records, pharmacy dispensing records, or, for some medications, clear photos of your prescription bottles.

    Question 7 of 7

    Do you understand that the evaluation fee covers our medical evaluation and review of your records and does not guarantee that any medication will be prescribed or refilled?

    Please Note

    • The evaluation fee covers our medical evaluation and review of your records. Payment is for the medical evaluation only and does not guarantee that any medication will be prescribed or refilled.
    • If, after reviewing your records, we determine that a refill is not medically appropriate or that your request does not meet our prescribing criteria, you will still be charged for the medical evaluation.
    • If we do not receive your required forms or any medical records within 7 days of your request, your refill evaluation will be canceled, and you will not be charged.

    When Wismar Med May Not Be the Right Fit

    To help you decide whether Wismar Med is the right fit, here are a few situations where our medication refill service may not be appropriate.

    Controlled Substances

    Wismar Med does not prescribe controlled substances, including opioids, stimulants, benzodiazepines, or certain sleep medications.

    Urgent or Emergency Care

    This service is not intended for urgent or emergency medical conditions. Please call 911 or visit the nearest emergency department if you need immediate care.

    Brand-New Diagnosis

    This service renews existing medications and is not intended for new diagnoses.

    Care Outside Georgia

    Telehealth medication refill evaluations are only available when you are physically located in Georgia at the time of your appointment. This is required by Georgia law.


    Frequently Asked Questions

    Who can request a medication refill?

    Adults 18 years of age and older who are physically located in Georgia and meet our refill eligibility requirements may request a medication refill evaluation.

    Do I need to be in Georgia?

    Yes. You must be physically located in Georgia at the time of your telehealth evaluation.

    What medications can Wismar Med refill?

    We evaluate many commonly prescribed non-controlled medications. Use our Medication Eligibility Checker to see whether your medication qualifies for our online refill service.

    Do you prescribe controlled substances?

    No. We do not prescribe or refill controlled substances through our Medication Refill service.

    Controlled substances are medications regulated by federal law because they have the potential for misuse or dependence. Examples include many opioid pain medications (such as hydrocodone or oxycodone), stimulant medications used to treat ADHD (such as Adderall® or Vyvanse®), anti-anxiety medications (such as Xanax® or Ativan®), and sleep medications (such as Ambien®). If you’re unsure whether your medication is a controlled substance, use our Medication Eligibility Checker or text or email us before requesting an evaluation.

    Can I request multiple medications at once?

    Yes. Enter each medication individually into our Medication Eligibility Checker. We review each medication separately, so some medications may qualify for refill while others may not.

    What medical records do I need?

    You will be asked to submit medical records from a healthcare visit within the past 12 months documenting the condition being treated and the medication(s) you are requesting to be refilled. Additional documentation, such as pharmacy records or clear photos of your prescription bottles, may also be requested when appropriate.

    Does the evaluation fee guarantee a prescription?

    No. The evaluation fee covers our medical evaluation and review of your records. Payment is for the medical evaluation only and does not guarantee that any medication will be prescribed or refilled.

    When will I be charged?

    Your payment method will be authorized when you request your evaluation but will not be charged until your medical evaluation has been completed. If you do not submit your required forms and medical records within 7 days of your request, your refill evaluation will be canceled, and you will not be charged.

    How long does the refill process take?

    Most refill evaluations are completed the same day once we have received your completed forms and all required medical records. Requests requiring additional information, a telehealth visit, or laboratory testing may take longer.

    How many months of medication will I receive?

    Most eligible medications are prescribed as a 90-day supply. However, in some cases, only a 30-day supply may be prescribed. The amount prescribed depends on the medication, your medical condition, and the medical records provided for review.

    Will I need laboratory testing?

    Possibly. Some medications require recent laboratory testing before they can be prescribed safely. If needed, we may ask you to complete testing through Labcorp or Quest Diagnostics before your refill can be approved.

    Where will my prescription be sent?

    If your refill is approved, we will electronically send your prescription to your preferred pharmacy.

    What happens if my refill isn’t approved?

    If your request does not meet our prescribing criteria or sufficient documentation is not provided, we will explain why your refill could not be approved. When appropriate, we may recommend that you follow up with your primary care physician or treating specialist.

    Can you refill a medication managed by my specialist?

    Possibly. Some medications require ongoing specialist care or monitoring. We will review your records and determine whether it is appropriate for us to manage your refill.

    Do I need a telehealth visit?

    Not always. Many refill requests can be completed through a review of your medical records alone. However, if additional information is needed to safely evaluate your request, we may ask you to schedule a telehealth visit.

    What if I can’t find my medication in the Medication Eligibility Checker?

    If your medication isn’t listed, text or email us. We’ll let you know whether it may qualify for our online refill service.

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