Terms of Use

1. Purpose of the Website

The information provided on this Website is intended for general educational and informational purposes only. The Website may include information about Wismar Med’s services, healthcare topics, medications, treatment approaches, and related medical information. While Wismar Med strives to provide accurate and current information, medical knowledge and recommendations may change over time.

Information provided through this Website should not be considered medical advice, diagnosis, or treatment recommendations. You should always consult a qualified healthcare professional regarding your individual medical needs, conditions, medications, and treatment decisions.

2. No Emergency Medical Services

Wismar Med does not provide emergency medical care through this Website or through online communications. If you are experiencing a medical emergency, including symptoms that may require immediate attention, call 911 or seek emergency medical assistance immediately.

Examples of emergencies may include, but are not limited to:

• Chest pain or difficulty breathing
• Severe allergic reactions
• Loss of consciousness
• Severe injury
• Symptoms requiring immediate medical attention

Do not use this Website, online forms, messaging features, or telehealth services as a substitute for emergency medical care. Electronic communications are not monitored continuously and should only be used for non-urgent matters.

3. Patient Communications

Wismar Med may provide communication options through the Website and related services, including online forms, email, and other approved communication platforms. These communication methods are intended for non-urgent administrative matters, general inquiries, appointment-related questions, billing questions, and other communications that do not involve submitting protected health information (PHI).

Wismar Med does not collect or store patient medical information, medical forms, or protected health information through this Website. Patient information required for healthcare services, including medical history, intake forms, and other health-related information, is collected and securely maintained through Elation Health after a patient books an appointment and completes the required patient intake process.

Please note:

• Electronic communications are reviewed during normal business hours and are not monitored continuously.
• Wismar Med does not guarantee an immediate response to messages, requests, or submissions.
• Website forms, emails, messages, and other electronic communications should not be used for medical emergencies or urgent health concerns. If you are experiencing a medical emergency, call 911 or seek emergency medical assistance immediately.
• Submitting a message, appointment request, or medication refill request does not guarantee medical advice, acceptance as a patient, a prescription, or approval of a medication refill.
• Patients are responsible for providing accurate, complete, and current information when communicating with Wismar Med.
• Prescription and medication refill decisions are made only by a licensed healthcare provider after appropriate review, evaluation, and consideration of applicable medical standards and requirements.

4. No Physician-Patient Relationship Created by Website Use

Your use of this Website, submission of information through online forms, emails, messages, or other communication methods does not create a physician-patient relationship between you and Wismar Med or any healthcare provider affiliated with Wismar Med.

A physician-patient relationship is established only after:

• Completion of the appropriate patient intake process;
• Review of your medical information by a qualified healthcare provider;
• A medical evaluation; and
• Acceptance as a patient by Wismar Med.

Simply visiting this Website or requesting information does not guarantee that medical services will be provided.

5. Medical Evaluation and Treatment Decisions

All medical decisions, including whether medication refills, prescriptions, certifications, or other healthcare services are appropriate, are made solely by a licensed healthcare provider after reviewing the patient’s individual medical history and conducting an appropriate medical evaluation.

Wismar Med does not guarantee that:

• A prescription will be issued;
• A medication refill request will be approved;
• A specific treatment will be recommended; or
• A patient will qualify for services.

Healthcare providers may determine that additional information, an in-person evaluation, laboratory testing, medical records, or other assessments are necessary before making clinical decisions.

6. Website Content Accuracy

Wismar Med makes reasonable efforts to maintain accurate and updated information on this Website.

However:

• Medical information may become outdated;
• Website content may contain errors or omissions;
• Information may not apply to every individual situation.

Wismar Med does not warrant that all information on the Website is complete, accurate, reliable, or suitable for every user’s circumstances. Users should consult directly with a licensed healthcare provider for medical guidance specific to their situation.

7. Telehealth Services Disclaimer

Telehealth services provided by Wismar Med are subject to applicable federal and state laws, regulations, and professional standards.

Eligibility for telehealth services may depend on factors including:

• Patient location;
• Provider licensing requirements;
• Medical appropriateness;
• Availability of required information;
• Clinical judgment of the healthcare provider.

Wismar Med reserves the right to determine whether telehealth services are appropriate for a particular patient.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Wismar Med, its providers, employees, contractors, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use of or inability to use the Website;
• Reliance on information provided through the Website;
• Website errors, interruptions, or technical issues;
• Unauthorized access or security incidents beyond reasonable control;
• Decisions made based on information obtained from the Website.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

9. External Links and Third-Party Content

The Website may include links to third-party websites, resources, or services.

These links are provided for convenience only. Wismar Med does not control, endorse, or assume responsibility for:

• Third-party websites;
• Their content;
• Their privacy practices;
• Their availability; or
• Their security.

Users access third-party websites at their own risk.

10. Intellectual Property Rights

All content appearing on this Website, including but not limited to:

• Text;
• Graphics;
• Logos;
• Images;
• Website design;
• Branding;
• Software;
• Educational materials;

is owned by or licensed to Wismar Med and is protected by applicable intellectual property laws. You may access and use Website content for personal, non-commercial purposes.

You may not:

• Copy, reproduce, modify, distribute, or publicly display Website content without permission;
• Use Wismar Med branding or trademarks without authorization;
• Use Website materials for commercial purposes without written approval.

11. Acceptable Use of the Website

By using this Website, you agree not to:

• Use the Website for unlawful purposes;
• Attempt to gain unauthorized access to Website systems;
• Introduce viruses, malware, or harmful code;
• Interfere with Website operation or security;
• Submit false or misleading information;
• Misrepresent your identity;
• Use the Website to collect information about other users without authorization.

Wismar Med reserves the right to restrict or terminate access to users who violate these Terms.

12. Privacy and Protection of Health Information

Your privacy is important to Wismar Med. This Website does not collect or store patient medical information or protected health information (PHI). Patient information, medical forms, and protected health information are collected and securely maintained exclusively through Elation Health after a patient books an appointment and completes the required patient intake process. Please review our:

• Privacy Policy: www.Wismarmed.com/legal/privacy
• Notice of Privacy Practices: www.Wismarmed.com/legal/notice-of-privacy-practices

13. Website Availability

Wismar Med does not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

Website access may occasionally be affected by:

• Maintenance;
• Technical problems;
• Internet connectivity issues;
• Third-party service interruptions.

14. Changes to These Terms

Wismar Med may update these Terms of Use periodically. Any changes will become effective when posted on this Website with an updated effective date. Your continued use of the Website after changes are posted means you accept the updated Terms.

15. Governing Law; Venue; Jurisdiction

These Terms of Use and any dispute arising out of or relating to your use of this website shall be governed by the laws of the State of Georgia, without regard to its conflict of law principles. To the fullest extent permitted by law, any legal action relating solely to the use of this website shall be brought exclusively in the appropriate state court located in DeKalb County, Georgia, or, if federal jurisdiction exists, in the United States District Court having jurisdiction over DeKalb County, Georgia.

16. Contact Information

If you have questions regarding these Terms of Use, please contact:

Wismar MedMailing Address: 101 Fairview Rd, Ste 103-209Ellenwood, GA 30294-2722Phone: 678-562-1163Email: Support@Wismarmed.comWebsite: www.Wismarmed.com

Privacy Contact / Privacy Officer: Tramaine WilkinsonPrivacy Email: DrTramaine@Wismarmed.comPrivacy Phone: 678-562-1163